Questline invests in SOC II audit for data security

Digital utility communications company continues robust commitment to protect customer data

Columbus, Ohio, 20 January 2016 – Questline, the nation’s premier creator, aggregator and analyst of energy utility customer communications content, took its commitment to security and protection of customer data to the next level by completing a rigorous SOC II audit.

The post-audit report demonstrates that Questline’s systems, controls and compliance program have been successfully evaluated against leading industry standards. Security is of paramount importance to Questline’s utility clients across the United States.  

“It’s critical that we keep our clients’ information safe,” said John Keep, vice president, who heads operations and security at Questline. “Undergoing a SOC II audit shows existing and potential clients we consider security a top priority and will continue to take measures to keep private information private.”

The audit and report covers Questline’s Engage platform – a multi-channel digital messaging tool designed specifically for the needs of energy utilities, allowing for unified email, SMS and fax messaging in addition to campaign management, behavioral analytics and sophisticated targeted marketing techniques.

About Questline:
Questline uses insight and creativity to deliver compelling digital communications to the energy utility industry that enlighten, engage and educate. With 20+ years of experience and 450 client partners, we’ve become the nation’s premier creator, aggregator and analyst of energy utility customer communications content and behavioral analytics. Visit www.questline.com.
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Media Contact:
Lindsey Sheridan -- 800-242-3654 -- lsheridan@questline.com