Some of our clients' Twitter followers skyrocketed during recent severe weather events - were you one of them? During storms and outages, utility customers demand more communication. Questline helps you provides it.
Questline works as a partner to develop a comprehensive outage communications plan; identifying key stakeholders and determining the best way to communicate with them. When an outage occurs, Questline will send communications to those stakeholders via their preferred communication channels or provide key utility staff with access to our self-serve, digital messaging platform, Engage.