A neighborhood and renewable energy sources are connected by microgrids

What are Microgrids? A Major Trend in Energy Distribution

Microgrids are a much smaller version of an energy utility’s megagrid: a network that connects a few buildings, a campus or a neighborhood. They comprise distributed energy resources, energy storage systems and loads under one control system. Microgrids connect to the main grid at a point of “common coupling,” which maintains voltage at the same

Illustration of utilities communicating with small businesses about the financial impact of coronavirus

Webinar: Financial Impact of Coronavirus on Small Businesses

The coronavirus pandemic is far from over. Businesses everywhere continue to deal with the economic fallout of the crisis even as some assistance and deferment programs come to an end. Small and medium business customers will continue to look to their energy utility throughout the winter for resources and support to survive the financial impact

Illustration of marketers using performance metrics in content strategy

Content Performance Metrics: How to Measure Success

A successful content marketing strategy usually hinges on two factors: understanding your customers, and producing relevant content to connect with them. The secret is to make sure that both sides of this equation are in balance. Once your content is aligned with your audience’s needs and interests, the results will show. But how do you

Illustration of businesses using solar chimneys

Solar Chimneys: Clean and Cost-Effective Heating and Cooling

As we prepare for the big man in red to make his yearly appearance, his normal entryway for businesses is getting an upgrade. Solar chimneys are becoming a more common building design element to create comfortable environments inside. What are solar chimneys? Solar chimneys, also known as a thermosiphon or thermal chimneys, are “passive” conduits

Customers happy their energy utility has a friendly brand

How to Put a Friendly Face on Your Energy Utility Brand

When customers think of energy utilities, their first thoughts aren’t always the friendliest. They might be mad about a late payment fee or frustrated that their power isn’t restored yet. Often, they forget that there are real people behind the energy utility. As marketers, it’s important to remind customers that their utility is part of