In the News

Energy industry news and customer engagement best practices

Personalized Video Platform SmartVX Seeks to Transform Utility Customer Engagement

October 25, 2023 – Press Release
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Utilities tackling time-of-use enrollment with new tactics

October 2, 2023 – Utility Dive
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How utilities are improving residential customer satisfaction

August 14, 2023 – Utility Dive
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Harris Acquires Questline Digital

June 7, 2023 – Press Release
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How to communicate rising energy costs to utility customers

June 5, 2023 – Utility Dive
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Trending at CS Week: AI, Data, and Customer Relationships

May 16, 2023 – Re:Energize
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Multifamily buildings: An untapped opportunity for managing load shifts

April 24, 2023 – Utility Dive
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Shedding Light on New Solar Panel Tech

April 4, 2023 – Energy Central
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Talk Their Talk. Walk Their Walk. Creating Customer-Centric Communications

April 3, 2023 – Energy Central
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Strategies to improve business customer satisfaction for utilities

March 27, 2023 – Utility Dive
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Responding to Customers Who Refuse to Get a Smart Meter

March 7, 2023 – Energy Central
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15 Leadership Tips to Fix a Lack of Team Communication

February 27, 2023 – Forbes
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Debunked: A Better Read on Smart Meter Myths

February 15, 2023 – Energy Central
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How Leaders of SMBs Can Encourage the Adoption of New Organizational Values

February 13, 2023 – Forbes
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Questline Digital Wins PR Daily Content Marketing Awards for Interactive Microsite and Branded Blog

February 8, 2023 – Press Release
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5 Tips for Communicating with LMI Customers

January 23, 2023 – Energy Central
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15 Expert-Recommended Tips for Crystal-Clear Internal Communications

January 6, 2023 – Forbes
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Three Lesser-Known Benefits of Customer Journey Mapping

December 27, 2022 – Forbes
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15 KPIs To Include in Every End-Of-Year Marketing Report

December 14, 2022 – Forbes
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14 Career Tips for Early-Stage Communications Professionals

December 13, 2022 – Forbes
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The New and Now: SMS Marketing is on the Rise

December 12, 2022 – Energy Central
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13 Common Missteps to Avoid When Creating an Internal Company Newsletter

December 9, 2022 – Forbes
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Talking to Energy Customers About High Energy Bills

December 7, 2022 – Energy Central
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Helping Customers Reduce Building Emissions

November 16, 2022 – Energy Central
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Utilities seeing benefits from new customer engagement strategies

November 14, 2022 – Utility Dive
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Fresh Air is Good for Business

November 9, 2022 – Energy Central
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GridX and Questline Digital Partner to Communicate the Value of Modern Rate Structures to Energy Customers

October 18, 2022 – Press Release
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What Babcock Ranch Means for the Future of Solar Power

October 13, 2022 – Energy Central
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Utilities Should Hitch a Ride with Electric Vehicles’ Biggest Fans

October 11, 2022 – Energy Central
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Utilities trying new strategies to boost dynamic pricing enrollments

October 10, 2022 – Utility Dive
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