Creativity, industry expertise and cutting-edge technology come together at Questline
Questline is a diverse group of innovative energy pros who come together for one common goal: to provide our utility clients with unparalleled marketing and energy industry expertise.
Our passion is fueled by the core values that we bring to work every day. These values represent our unwavering commitment to our energy utility clients:
- Be All-In
- Always Grow
- Be a Partner
Snapshot of Questline teams
Questline’s teams include industry experts, content creators and digital channel champions. Each team member plays an integral part in your journey with us.
Questline’s Account Management and Client Success teams work directly with your energy utility every step of the way to achieve your marketing and communications goals. From leading content strategy meetings to sharing analytic insights and recommendations, our client-focused teams will ensure that Questline’s solutions deliver results.
Questline’s Content team is focused on creating digital content that engages, educates and inspires action. Our content catalog features more than 3,000 content assets, ranging from infographics and interactive games to videos and social media posts. Combining energy industry expertise and content marketing experience, our team of strategists, writers, designers and video producers focuses on building long-term satisfaction with your customers.
With engaging design, brand storytelling and digital marketing best practices, Questline’s Creative team crafts custom campaigns to meet utilities’ specific needs. Our copywriters, creative directors, data analysts and marketing strategists take a solutions-based approach that focuses on achieving your goals, whether increasing program participation, generating new leads or driving customer engagement.
Questline’s Operations team works behind the scenes to ensure that every digital communication we deploy reaches your customers. We are available day and night to make sure your outage or emergency messages are delivered — no matter when the unexpected strikes. Through real-time reports and metrics, our team helps you understand the effectiveness of your communications and optimizes your campaigns for success.
Our team of software developers created our proprietary Engage™ Platform to meet the unique needs of energy utilities. Our Technology team is dedicated to best practices in user experience (UX), mobile functionality and the latest website and email design trends. Questline is SOC 2 certified, meeting the highest standards of data security and privacy for your customer information.
Finance & Business
Questline’s Finance team has years of experience working with the unique business needs and regulatory requirements of energy utilities. We have the flexibility to work with third-party payment processors or accommodate a purchase order process. We are dedicated to transparency and working with you to make our business relationship as seamless as possible.