Illustration of webinar about the resurgence of eNewsletters

Webinar: The Resurgence of eNewsletters

Newsletters have been around for a very long time — building relationships with readers since the 16th century. In the 1990s, the rise of email started the modern eNewsletter and delivery of curated content to inboxes. While email newsletters have been around a long time, they are still as effective as ever. In fact, eNewsletters

Illustration of customers who are hesitant to use paperless billing

5 Ways to Promote Paperless Billing to Hesitant Customers

More than 81% of Americans own a smartphone, yet a large number of these consumers still receive their energy utility bill through snail mail. Rather than taking advantage of the latest digital technologies, they’re using older and less secure payment methods. Energy utility customers, particularly older generations, are accustomed to receiving paper bills — and

Illustration of best enewsletters of 2021

11 of the Best eNewsletters in 2021

eNewsletter popularity has exploded in recent years. News publishers and brands alike are producing top-tier content and delivering it directly to your inbox. Yet not all eNewsletters are created equal — some stand above the rest. We asked the creative and content teams at Questline to share their favorites. We’re diving into the 11 best

Illustration of time-of-use rates for residential utility customers

Time-of-Use Rates: How to Explain the Benefits to Customers

Grid modernization and advanced metering infrastructure (AMI) has been making the U.S. energy supply cleaner and more reliable for years. That long journey is now taking a huge step forward — and directly involving customers like never before — as more utilities prepare to introduce time-of-use (TOU) rate options. Just as AMI replaced “analog” electric

Illustration of natural gas and environmental concerns

Natural Gas: How to Address Environmental Concerns

The advent of beneficial electrification has put natural gas suppliers on their heels. The electric utility industry is touting the trend of reduced CO2 emissions per MWh from electric power generation over the last decade. Plus, the electric industry is promoting the lack of site emissions from wind and solar power and raising questions over