Webinar Series: Plugged In
Utility Solutions: Engaging with Rural and Small-Town Customers
Thank you for your interest in this webinar! Unfortunately, due to unforeseen scheduling conflicts, this webinar has been canceled. We look forward to sharing more on this topic soon – stay tuned to our blog, The Current, for future thought leadership pieces.
Our Plugged In webinar series will resume in September with the topic, “Utility Key Account Manager Training: Success Strategies.”
COMING UP:
![Utility Key Account Manager Training: Success Strategies](https://www.questline.com/wp-content/uploads/2024/03/BGMKR_288x250_KeyAccountManagerSuccessStories_Webinar_FINAL.jpg)
Utility Key Account Manager Training: Success Strategies
Utilities are facing a training crunch for Key Account Managers. A high retirement rate means that many new hires are coming from outside the industry. Discover how to empower your utility’s KAM team with the training they need to thrive. September 2024
![2024 Wrapped: Success Stories from Utility Marketers](https://www.questline.com/wp-content/uploads/2024/03/BGMKR_288x250_WRAPPED2024_Webinar_FINAL.jpg)
2024 Wrapped: Success Stories from Utility Marketers
Hear from a variety of utility marketers and communicators as they share stories of successful programs or initiatives from the past year. November 2024
PAST WEBINARS:
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The Power of Personalized Videos
Discover how to leverage personalized videos to improve customer engagement and satisfaction.
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Educating Customers about Rate Plans
Discover how to educate your customers about rate plans and help them make informed decisions about their energy usage.
Guest speakers from Fayetteville Public Works Commission and Questline Digital.
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Data Privacy and Personalization
Discover the power of data and personalization to strengthen relationships with your utility’s customers.
Guest speakers from BlastPoint and Questline Digital.
![](https://www.questline.com/wp-content/uploads/2022/09/pluggedin_webinar_highbillstrategies_resize.jpg)
Strategies for High Bill Communications
Rising temperatures have impacted billing communications in a big way. Discover messaging strategies to ensure customers receive the alerts, education and aid they need when it comes to higher energy costs.
Guest speakers from Entergy and Duquesne Light Company.
![](https://www.questline.com/wp-content/uploads/2022/04/PastWeb_paperless-copy_February-318x224-1.png)
2022 Energy Utility Benchmarks Report: Data to Drive Your Utility Forward
Discover new ways to boost customer engagement and leverage your communications strategy with data from our annual Energy Utility Benchmarks Report.
Guest speakers from Questline Digital.
![](https://www.questline.com/wp-content/uploads/2021/09/PastWeb_September-1-318x224.jpg)
Energy Efficiency Adoption Solutions
Strategies for promoting and encouraging energy efficiency upgrades to customers.
Guest speakers from Questline Digital, Franklin Energy and Silicon Valley Power.
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How to Segment Customer Communications to Increase Revenue and Satisfaction
Learn how to segment your communications based on customer interests or motivations to reach conversion and program goals.
Guest speakers from Questline Digital and BlastPoint.
![](https://www.questline.com/wp-content/uploads/2021/02/PastWeb_February-318x224.jpg)
Smart Home Technology and Your Customers
Tips on selling smart technology in marketplaces and promoting energy efficiency benefits to customers.
Guest speakers from Questline Digital, GreenMarbles and ibex.