From the convenience of our smartphones, we can easily lower the temperature of our home, turn on the lights before entering the front door and better manage our overall energy usage. For energy utilities, it’s imperative to harness the opportunities tied to this growing technology. Running a smart home campaign or weaving smart home promotions
High bill communications is a hot topic (pun intended) for utilities everywhere. Extreme temperatures have impacted billing communications in a big way as scorching summers and frigid winters hit customers’ energy bills. How your utility communicates seasonal costs directly impacts customer satisfaction. In Questline Digital’s webinar, “Strategies for High Bill Communications,” our expert speakers, Morgan Kriley
Sonja Britland has worn many hats at Taunton Municipal Light Plant (TMLP), from marketing to public communications. In her latest role as Sustainability and Commercial Development Manager, she is passionate about the environment and helping customers take advantage of renewable energy. “I really hope to make a difference and put my energy toward something tangible
Communicating with customers about products, services and other offerings is vital, and email marketing can be an extremely effective channel for these messages. However, reaching a customer’s inbox is much more complicated than drafting a message and hitting send. That’s where email deliverability comes in. What is email deliverability? It’s the ability to get emails
Power outages can occur at any time for any reason, whether due to severe weather, equipment failure or even animal obstruction. Your customers look to your utility for outage updates. That’s why proactive emergency communications are key. In Questline Digital’s webinar, “Proactively Engage Customers with Emergency Communications,” Vonetta Burrell, Manager of Corporate Communications at Belize