Illustration of wind power to inform energy utility customers

Wind Power: What Utility Customers Need to Know

U.S. wind power generation has tripled over the past decade — and continues to grow as renewable energy gains momentum.  However, the small wind market (<100 kW), dominated in the past by residential customers, has largely been supplanted by solar installations. By comparison, commercial and industrial companies have installed over 360 onsite wind turbines. Excluding

Illustration of customer review of smart thermostats

Smart Thermostats Review: Controlled Comfort

Smart devices continue to make their way into more homes each year. According to research, nearly 65% of Americans own at least one smart home device, with some of the most popular devices being speakers (31%), smart thermostats (24%) and lighting (20%). How are customers actually using these devices? We asked four members of the

Illustration of marketers using performance metrics to optimize content strategy

3 Ways Performance Metrics Guide Your Content Strategy

Creating a content strategy without using performance metrics is like taking a road trip without a map — and without a destination in mind. You won’t know how to get there, and you won’t even know when you’ve arrived! Performance metrics are the roadmap that guide your content strategy and the signpost that tells you

Graphic with text that reads Digital Engagement By The Numbers

How to Accelerate Digital Customer Relationships

Our world revolves around relationships — from romantic love to rapport with coworkers. For energy utilities, digital customer relationships are vital to grow customer engagement, increase program conversions and improve customer satisfaction scores. In fact, brands that lead in great digital customer experiences outperform the competition by nearly 80%. How does your energy utility build

Illustration of the changing landscape of EV adoption

Electric Vehicles: The Changing Landscape of EV Adoption

Electric cars and trucks are nothing new. In fact, William Morrison of Des Moines, Iowa, built a six-passenger electric-powered wagon in 1891. Jumping ahead to just a few years later, of the 4,192 cars produced in the U.S. in 1900, 28% were electric. But electric vehicles (EVs) had disappeared by 1935 due to the discovery